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Warranty

 

Purest of America is proud to provide you 20 Years Limited Manufacturer Warranty.

Sometimes, even products with the highest quality standards have issues; so we want our warranty process to be as easy as possible.

Follow the steps below, and if you have any questions along the way, our Customer Service team is happy to help. 

You can call us at 1 718 454 1176 or email us anytime sales@orthosleepproducts.com

 

Review the following items, as they are not covered:

 

  • Defects in the mattress fabric
  • Normal body impressions (as defined by your manufacturer)
  • Border wires that have been bent due to moving or bending the mattress
  • Damage from using an improper bed frame and/or box spring
  • Clearance or overstock mattresses
  • Comfort preference
  • Transportation costs